Sales Policy for Luxury Diamond Craft
Effective Date: October 11, 2024
At Luxury Diamond Craft, we are committed to providing our customers with exceptional products and services. Our Sales Policy outlines the terms and conditions that govern the sale of our jewelry and related services.
1. Product Availability
All products offered on our website are subject to availability. We strive to maintain accurate inventory levels, but occasionally, items may be out of stock. If an item is unavailable after you place your order, we will notify you promptly and provide options for a refund or exchange.
2. Pricing
Prices for our products are listed in US dollars and are subject to change without notice. The total price you pay at checkout will include the cost of the product, applicable sales tax, and shipping charges (if any). We reserve the right to correct any errors in pricing or product descriptions.
3. Payment Methods
We accept various payment methods for your convenience, including:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment methods as indicated at checkout
By providing your payment information, you confirm that you are authorized to use the payment method selected.
4. Order Confirmation
After placing an order, you will receive an email confirmation containing details of your purchase, including the order number, items purchased, and estimated delivery date. Please review this information carefully, and contact us immediately if you notice any discrepancies.
5. Shipping Policy
We offer standard shipping for all orders within the United States. Shipping costs will be calculated at checkout based on the shipping method selected. We strive to process and ship all orders within 2-5 business days. Delivery times may vary based on your location and the shipping method chosen.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. Please refer to our Refund and Returns Policy for details on how to return or exchange items. Customized or personalized items are final sale and cannot be returned unless there is a manufacturing defect.
7. Warranty
Luxury Diamond Craft offers a limited warranty on our jewelry against manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, or damage caused by improper care. Please retain your receipt as proof of purchase for warranty claims.
8. Customer Support
If you have any questions or concerns regarding your purchase, our products, or our Sales Policy, please feel free to contact our customer service team at:
Luxury Diamond Craft
4430 Brooklyn Street
Ashland, Oregon, United States
Phone: 541-201-4885
Email: info@luxurydiamondcraft
We are here to assist you and ensure that your shopping experience with Luxury Diamond Craft is enjoyable and satisfying. Thank you for choosing us for your high-end jewelry needs!
